ticketengine sells tickets for venues, theatres, cinemas, festivals, clubs and event organisers — on your website, in your branding, with the seat plan your audience actually recognises.
Twenty years in production. Rebuilt on a modern, actively maintained stack.
Everything below ships in the system. Which parts a site uses is configuration, not custom code.
Real venue plans your customers can click seat by seat. Over twenty-five plans already drawn, and new ones built from your layout. The basket sits on the plan itself, so choosing seats never means leaving the picture.
Numbered seating, unreserved standing, or both on the same event. Run several performances of one event with their own dates, prices and availability.
Adult, concession, member and any other price band you use, plus multi-ticket bundles and block tickets for schools, groups and season sales.
Discount rules, promotional codes and gift vouchers, with member pricing for your own scheme. Admin charges and VAT are handled and reported correctly.
Payment is taken on a hosted, 3-D Secure gateway, so card details never touch your website. Successful payment issues the tickets automatically.
Code-128 barcoded tickets, printed onto your own ticket stock design, emailed to the buyer and printable at home.
Scan tickets at the door with a barcode reader. Duplicates and already-used tickets are flagged as they are scanned.
Your staff sell from the same system as the public site — cash sales at the window, bookings taken over the phone, all in one set of numbers.
They arrive on your site, browse what is on, and pick a performance.
Seats they select turn colour on the plan while the basket updates beside it. Seats already gone are unavailable to click.
Basket, discounts or voucher codes, and their details together, then out to the hosted gateway to pay by card.
Payment confirms and barcoded PDF tickets are generated on your ticket stock and emailed straight away.
Front of house scans the barcode on the phone or the printout. The system says valid, already used, or not for this performance.
A single installation runs several venues and several organisers side by side. Each site keeps its own branding, its own email, its own payment account and its own settings.
That is what whitelabel means here: your customers see your name from the first page to the ticket they hold at the door, and never ours.
We host it, run the updates and keep it online, so your team only ever deals with the box office side.
Send us what you run — the rooms, the seating, how you sell today — and we will show you the system working with a plan that looks like yours.